Sings My Soule Boutique's Policies and FAQ

 CANCELLATIONS - WE DO NOT CANCEL ORDERS. Preorders cannot be cancelled. They are final sale. 

If we are able to cancel then you will be charged a 20% restocking fee.

RETURN POLICY:

ALL SALE ITEMS ARE FINAL SALE. There are absolutely no exceptions. Anything over 16% is considered sale.

ALL HOLIDAY ITEMS ARE FINAL SALE.

To return an item you must first contact: support@singsmysouleboutique.com Returns are accepted within 14 days of customer receiving the order.
Exchange or store credit will be issued BUT only if the item is received (by me) within 14 days from original delivery date. No Cash Refunds. Shipping charges are FINAL. The store credit issued does NOT include shipping charges.
Return shipping and handling is the customer’s responsibility. 
Sings My Soule Boutique requires the tracking number for any item being sent back. 
RETURN WILL NOT BE PROCESSED WITHOUT THE TRACKING NUMBER!!!
This request is for YOUR safety. 
Your full name and order number must be included in your package to us.

All returned items must still have tags on them. (If applicable.) No exceptions. Returned items must be unworn and unwashed. Items that appear worn or that have stains, dog hair, smell of cigarette smoke, deodorant stains or any other odors or stains will not qualify for return. Any item that has been worn will not be accepted. NO EXCEPTIONS. 

Return Item To:

Sings My Soule Boutique
Talor Helberg
70 County Road 340
Lohn, TX
76852

*Pre-order items are FINAL SALE because specific size, color, etc. has been ordered for customer.

*Merchandise returned that does not meet the return criteria will be returned to the customer, standard-shipping charges will apply.

*If you received an incorrect order or defective merchandise, please contact customer service within 7 days of order purchase.

Once the return is received, it will be processed in 1-3 business days. You will be issued store credit, including applicable taxes. Shipping charges are not refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Thank you for shopping with us!

FREE SHIPPING:

We offer free shipping over $70 with the code: FREE70. You must put in the code to receive free shipping, we cannot adjust orders after the fact.

 SEZZLE: 
Minimum purchase amount is $30.00 to use SEZZLE. Buy Now, Pay Later.