Sings My Soule Boutique's Policies and FAQ
**PLEASE EXPECT SHIPPING DELAYS JUNE 24TH - JULY 3RD**
I am a one woman show and this show is headed on a vacation!
CANCELLATIONS - if you would like to cancel an order you will be issued store credit OR you will be charged a 20% restocking fee.
Returns are accepted within 14 days of customer receiving the order.
Exchange or store credit will be issued BUT only if the item is received (by me) within 14 days from original delivery date. No Cash Refunds. Return shipping and handling is the customer’s responsibility. Sings My Soule Boutique requires the tracking number for any item being sent back.
RETURN WILL NOT BE PROCESSED WITHOUT THE TRACKING NUMBER!!!
This request is for YOUR safety. We send out tracking info with every order and we expect the same respect.
Your full name and order number must be included in your package to us.
Item must be un-worn, un-washed, and un-altered and have the original sales tags attached. All sale items, special order items, and pre-order items are a FINAL SALE.
Return Item To:
Sings My Soule Boutique
70 County Road 340
*Pre-order items are FINAL SALE because specific size, color, etc. has been ordered for customer.
*Merchandise returned that does not meet the return criteria will be returned to the customer, standard-shipping charges will apply.
*If you received an incorrect order or defective merchandise, please contact customer service within 7 days of order purchase.
Once the return is received, it will be processed in 1-3 business days. You will be issued store credit, including applicable taxes. Shipping charges are not refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Thank you for shopping with us!
Sterling City Pickup is for Sterling City customers ONLY! If you do NOT live In Sterling City you can't choose Sterling City Pickup. If you use the code: SCPICKUP your package will be placed in the pickup box when I come to Sterling City. I will be visiting Sterling City at my convenience. Once package is placed in the box it is no longer my responsibility. Anything that happens to your order after placed in box is on the customer. By using the code: SCPICKUP you agree to these terms and also agree to not contact owner for special request pickup. Thank you so much!
PICKUP POLICY EXCHANGES:
If you would like to exchange an item or return for store credit you must contact Talor via email: firstname.lastname@example.org to schedule a time to drop off the items. Item must be un-worn, un-washed, and un-altered, placed in a bag where the item cannot be harmed and have the original sales tags attached. All sale items, special order items, and pre-order items are a FINAL SALE.
Minimum purchase amount is $30.00 to use SEZZLE. Buy Now, Pay Later.